I am a {ui/ux designer && game tester && software engineer}
• Conducted comprehensive game testing on "Tom Clancy's Division 2" using industry-standard tools like Jira and Xray.
• Engaged in game testing activities, including meticulous bug tracking, reporting, and verification of fixes.
• Collaborated closely with the development team to ensure the quality and functionality of the game.
• Leveraged UI/UX design insights to provide detailed feedback and suggestions, enhancing the overall gaming experience.
• Executed strategies to promote products and services on platform channels and community pages, including Facebook, Instagram, and others, resulting in an increase of 9% in fan engagement
• Analyzed data to identify trends in active user behaviors; compiled reports for questions and key metrics tracking
• Summarized and visualized insights and identified areas of improving user experience and satisfaction
• Monitored game back-end data on a daily basis to identify abnormal activities; researched and resolved any identified issues; successfully resolved 4 major cases and received a 5-star rating in performance evaluation
• Leveraged automation scripts to streamline repetitive tasks, enabling higher productivity and efficiency
• Develop a social media App “TietieUs” that provides a platform for students and alumni to communicate with eachother's on different topics such as course selections, job referrals, and others
• Work as a UI/UX engineer using React (React Native), Next,js and Figma: Facilitated DevOps and deploymentin the Vercel;
• Managed the infrastructure and load balancing with AWS for 2,000 active users and designed whole user interface page by figma
